Co-operative service hit by new billing system
New data from Citizens Advice shows the gap between the best and worst energy suppliers for -handling customer complaints has increased.
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‘Chaotic’ Npower to pay record £26 million penalty
Npower is to pay £26 million in customer redress and charitable donations and will have to halt selling in June 2016 if it does not meet standards on customer complaints and billing.
GB seeks best ‘use case’ for demand response
There are two potential routes for the GB energy system to incorporate distributed production, demand-side response and innovative energy management, according to John McLean, director of product marketing at Autogrid.
Decc: a flexible energy system could save billions by 2050
“A smart energy system, based around new forms of flexibility” could help the UK deliver its climate and energy objectives more cost-effectively than the current centralised system, according to a key policy paper published by the Department of En
The New Power Interview: Yoav Zingher, chief executive, Kiwi Power
Six years after Yoav Zingher started Kiwi Power (with co-founder Ziko Abram), the company has grown to use about 750 largely commercial and industrial sites to provide paid-for demand response and grid services.
Drax chief: system cost assessment will show benefits of biomass conversions
Drax Power is hoping a report on ‘whole system’ costs for different technologies, commissioned by the Department of Energy and Climate Change (Decc), will make the case for converting its second group of three units from coal to biomass fuel.