Ovo pays £1.2m for SSE’s missed smart meter targets

Ovo will pay £1.2m in redress after SSE Energy Services failed to meet its smart meter installation target for 2019.

Ovo acquired the SSE’s domestic retail customers earlier this year for £500m.

SSE paid a smaller penalty, £700,000 the year before after missing 2018 targets.

Suppliers are obliged to take ‘all reasonable steps’ to at least offer customers a smart meter.

The original 2020 rollout deadline has been extended to 2025. From next year, suppliers will be set more stringent annual targets, reset yearly.

Details here.

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