A new code of best practice has been launched for domestic charge point installers. The new code is based on the Renewable Energy Consumer Code for small-scale renewable technologies and it aims to reduce mis-selling and drive up installation quality
The Electric Vehicle Consumer Code is a voluntary scheme for domestic charge point installation businesses, identifying them as reputable. Code membership also offers a model quotation, contract and warranty as well as access to alternative dispute resolution services if things should go wrong.
Both the new code and RECC are administered by Renewable Energy Assurance Limited (REAL).
There are currently around 1,000 businesses in the UK authorised to install domestic charge points through the government’s EV Homecharge Scheme. One in four of these are also a RECC member. The number of installers operating in the market is expected to increase as around 60% of car users in the UK have off-street parking available that would be suitable for home charging.
Transport minister Rachel Maclean said,“Having the right rules and regulations on charge point installation standards is important and we want to see industry showing leadership in this area.
“We welcome the Electric Vehicle Consumer Code which aims to protect both people and installers of electric charge points in homes across the UK.”
Melanie Shufflebotham, COO and joint MD of Zap-Map said “We’re seeing a surge in demand from consumers looking to install a home charge point. With the number of electric models available in the UK set to double over the next 12 months combined with a growing charging infrastructure, this trend is going to accelerate through 2020.
“Ensuring clear guidance and protections for consumers around home EV chargers is paramount if we are to build a mass-market and achieve our Net-Zero aims as a country.”