Author Archive for Annabel Andrews

Centrica reorganises UK business

Following a strategic review last year, Centrica is reorganising its UK business into two “business units”, called UK Home and UK Business. These business units will mainly operate under the firm’s British Gas brand and replace the three former businesses,  British…

Energy complaints up 23 per cent since 2014

Ombudsman Services: Energy today publishes said energy company complaints increased to 65,168 in 2015 compared to 52,937 in 2014. The ombudsman said: “The figures follow a turbulent year for the energy industry, with mounting consumer dissatisfaction, market investigations and Ofgem-imposed…